Terms of Service

Acceptance of terms

By engaging Bosla Digital for marketing services, or by using this website, you agree to these Terms of Service. If you do not agree, please do not use the site or our services.

These terms apply alongside any signed Statement of Work (SOW) or Master Services Agreement (MSA). Where conflict arises, the SOW/MSA prevails.

Scope of services

We provide digital marketing services including but not limited to SEO, paid media, content, email, conversion rate optimization, analytics, and web development.

Each engagement is defined by a written SOW that specifies deliverables, timelines, milestones, and fees. Anything outside the SOW is treated as a change request.

Fees and payment

Retainer engagements are billed monthly, in advance, on the 1st of each month. Project-based engagements follow the milestone schedule in the SOW (typically 50% on signature, 50% on delivery).

Invoices are due within 14 days of issue. Overdue balances accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

Third-party costs (ad spend, software licenses, stock media, freelancers) are passed through at cost and require pre-approval over the threshold defined in the SOW.

Cancellation and termination

Either party may terminate a retainer engagement with 30 days' written notice. Project engagements may be cancelled with payment of all completed work plus 25% of remaining unbilled fees.

We may suspend or terminate services immediately for non-payment beyond 30 days, breach of these terms, or activity that risks platform/account bans (e.g. black-hat SEO, policy violations on Google Ads or Meta).

On termination, you receive all final deliverables, raw working files, and account access for properties we created or set up on your behalf.

Intellectual property

Final deliverables (campaign creative, copy, code, designs) become your property upon full payment. Until paid in full, all work remains the property of Bosla Digital.

We retain ownership of our pre-existing methodologies, internal templates, dashboards, scripts, and frameworks used to deliver the work, and grant you a non-exclusive license to use the deliverables that incorporate them.

We may reference our work for you in case studies, portfolios, and marketing materials in non-confidential terms unless you opt out in writing.

Client responsibilities

Timely access: you agree to provide reasonable, timely access to ad accounts, analytics, CMS, brand assets, subject-matter experts, and approvals required to do the work.

Accuracy of information: you are responsible for the accuracy of materials and claims you ask us to publish on your behalf, including legal, regulatory, and industry compliance.

Delays caused by missing inputs, late approvals, or scope changes may shift timelines and are not grounds for refund.

Confidentiality

Both parties agree to keep non-public business information confidential and use it only for the purpose of the engagement. This obligation survives termination for 3 years.

Confidentiality does not apply to information that is or becomes public through no fault of the receiving party, was already known prior to disclosure, or is required to be disclosed by law.

Performance disclaimers

Marketing involves third-party platforms, algorithms, and audience behavior we do not control. We do not guarantee specific rankings, traffic, leads, conversions, or revenue.

Forecasts, projections, and benchmarks are good-faith estimates based on industry data and your inputs. Actual results may vary.

Limitation of liability

To the maximum extent permitted by law, Bosla Digital's aggregate liability arising from or related to the services is limited to the fees paid by you in the 3 months preceding the event giving rise to the claim.

Neither party is liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if advised of the possibility.

Indemnification

You agree to indemnify and hold us harmless from claims arising from materials you provide, claims you ask us to publish, or your use of deliverables in ways outside the agreed scope or applicable laws.

We agree to indemnify you for claims that our original deliverables infringe a third party's intellectual property rights, provided you notify us promptly and let us control the defense.

Force majeure

Neither party is liable for failures or delays caused by events beyond reasonable control, including natural disasters, government action, internet/platform outages, war, civil unrest, or epidemic. Affected obligations are suspended for the duration of the event.

Governing law and disputes

These terms are governed by the laws of the jurisdiction stated in the SOW (or, absent that, the jurisdiction of our registered business address).

The parties will attempt to resolve disputes in good faith. Unresolved disputes will be settled by binding arbitration or the competent courts of that jurisdiction.

Changes to these terms

We may update these terms periodically. The current version is always available at this URL. Material changes affecting active engagements will be communicated to you in writing.

Contact

Questions about these terms? Contact us via the form on our contact page or at the email listed in your engagement documents.