Privacy Policy

Who we are

Bosla Digital ("we", "us", "our") is the controller of the personal data described in this policy. Contact details are at the bottom of this page and on our contact page.

What we collect

Contact information you submit through forms (name, email, company, phone) when you request a quote, ask a question, or download a resource.

Engagement data when you become a client (billing details, account access we need to deliver services, communications history).

Usage data automatically collected when you visit our site (IP address, browser type, pages visited, referring URL, timestamps) via standard server logs and privacy-respecting analytics.

Cookies and similar technologies — see the Cookies section below.

Why we collect it (lawful basis)

To respond to your inquiries and provide quotes (legitimate interest / pre-contract).

To deliver agreed marketing services and bill for them (contract).

To send service-related emails and, where you have opted in, marketing emails (consent / legitimate interest).

To improve our website, measure campaign effectiveness, and ensure security (legitimate interest).

To comply with legal obligations (tax, accounting, anti-fraud).

Who we share it with

Service providers who help us operate the business: hosting, email, CRM, analytics, payment processors, and communication tools. They are bound by contract to use data only on our instructions.

Authorities, when required by law, court order, or to protect our legal rights.

We do not sell personal data. We do not share contact information with third parties for their own marketing.

International transfers

Some of our service providers process data outside your country of residence (commonly the United States or the European Union). Where required, we rely on Standard Contractual Clauses or equivalent safeguards to protect your data.

How long we keep it

Inquiry data: up to 24 months from last contact, then deleted unless you have become a client.

Client data: for the duration of the engagement and up to 7 years afterward to comply with tax/accounting laws.

Marketing email lists: until you unsubscribe, then we retain a suppression record so you are not re-added by accident.

Server logs: typically 30–90 days.

Your rights

Depending on where you live, you may have the right to: access the personal data we hold about you; correct inaccurate data; delete your data; restrict or object to processing; data portability; withdraw consent at any time; lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We respond within 30 days.

Cookies and tracking

Strictly necessary cookies: required for site security and basic functionality (no consent needed under most laws).

Analytics: we use privacy-respecting analytics that aggregate visitor behavior. Where required, we ask for consent before loading non-essential analytics or marketing pixels.

You can disable cookies in your browser settings. Doing so may affect site functionality.

Marketing emails

We only send marketing emails if you opt in (e.g. by subscribing to our newsletter or downloading a resource where we disclose this use).

Every marketing email contains a one-click unsubscribe link. You can also email us to be removed at any time.

Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include access controls, encryption in transit, principle of least privilege, and regular reviews.

No system is perfectly secure. If we become aware of a breach affecting your personal data, we will notify you and the relevant authorities as required by law.

Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

Third-party links

Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before submitting information to them.

Changes to this policy

We may update this policy from time to time. The 'Last updated' date below tells you when. Material changes will be communicated by email to active clients.

Contact us

Questions, requests, or complaints about how we handle your data: please use the contact form on our website, or reply to any email you've received from Bosla Digital.